- Free shipping in the United States and Canada, usually via FedEx, USPS, Amazon Express,DHL or UPS.
- Once your order is placed, please allow 2 to 5 weeks for assembly, depending on the doll, and an additional 3-7 days for shipping time. All our dolls are handmade and thoroughly tested for quality before shipping.
- At the time of shipment, you will be provided with the FedEx or UPS tracking code. All packaging is discreet, with no labels, signs, or logos.
- We offer package protection available at the time of payment through third-party company Route. Their services cover damages, losses, and theft.
- Note: Due to the Government Policy restriction, there may be some delay in delivery.
- Please note: The arrival of the goods will be notified via SMS or email; if you receive the notification but do not receive the goods, please contact us within 7 days. If we do not receive any feedback from you within 7 days of the package's arrival, we assume that you have received it normally by default.
- We do not ship to Islamic countries, such as Afghanistan, Pakistan, Jordan, Libya, Kosovo, Iraq, etc.